Legal
Privacy Policy
This Privacy Policy explains how Taykaro and XunaOne Innovations Pvt Ltd may collect, use, store, and share personal and transaction-related information in connection with the Taykaro marketplace platform.
Information we may collect
- Phone number and email address for account access, verification, notifications, and support.
- KYC documents and identity verification details to support compliance, reduce fraud, and improve trust.
- Profile information such as name, profile details, and account-related preferences.
- Listings, product descriptions, category details, and product images uploaded by users.
- Transaction history including secure deal records, payment status, timestamps, and linked participants.
- Evidence and dispute uploads such as images, messages, screenshots, fulfillment proof, and supporting documents.
- Device and technical information such as browser, IP-related logs, session information, and usage diagnostics where applicable.
Why we collect this information
- To operate the marketplace platform and enable secure deal creation and account management.
- To support Secure Payment Protection and transaction-stage controls.
- To verify identity, detect fraud, enforce policies, and reduce abusive platform use.
- To review disputes, assess evidence, and determine release or refund outcomes where applicable.
- To communicate with users about support matters, policy updates, verification issues, and transaction events.
- To improve security, service quality, platform stability, and operational monitoring.
Data sharing
Taykaro does not sell personal data. Data may be shared with service providers, payment partners, compliance vendors, professional advisors, or legal authorities where required for platform operations, dispute handling, security, or law.
Data retention
We may retain personal and transaction data for as long as necessary to operate the platform, resolve disputes, enforce legal rights, comply with law, and maintain legitimate business records.
Security
We use reasonable safeguards to protect stored information, but no system can guarantee absolute security.