Refund Policy
This Refund Policy explains how refund-related outcomes may be handled on the Taykaro secure marketplace platform.
Platform role
Taykaro does not itself sell products or own inventory. Refund outcomes therefore depend on the protected transaction process, platform rules, and dispute review where applicable.
Dispute-based refunds
If a dispute is raised and the available evidence supports refund eligibility under platform policy, payment may be refunded in whole or in part depending on the case.
Duplicate payments
Verified duplicate payments may be reviewed for reversal or refund subject to payment partner and platform checks.
Failed payments
If a payment fails, reverses, or does not complete successfully, users may be asked to wait for automated reconciliation before any manual support action is taken.
Return-related refund situations
Where a return or reversal is accepted after review, refund processing may follow the approved dispute or return outcome where applicable.
Commission and deductions
Platform commissions, payment gateway charges, or processing deductions may be retained, withheld, or treated according to the relevant transaction stage and policy.
Processing timelines
Approved refunds may take additional processing time depending on banking and payment partner systems.